Shipping policy

Stillfire Provisions ships to all 50 U.S. states. We typically process orders within 2–3 business days, and shipping times vary based on destination and carrier availability. 

• All orders are shipped via UPS.
  

• You will receive tracking information via email once your order has shipped.
  

• Shipping rates are calculated at checkout based on your location and order weight. We currently do not ship internationally.

Please ensure your shipping address is accurate, as we are not responsible for delivery issues caused by incorrect or incomplete addresses.

If your order arrives damaged or if there is an issue with delivery, please contact us at info@stillfireprovisions.com or info@hillcountryhotpeppers.com within 5 business days of receiving your package so we can assist you.